Return Policy
At Audrey & Belle, we strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, you may request a return under the conditions outlined below.
Return conditions
- Items can be returned within 30 days of delivery
- Items must be unused, unworn, and in their original condition
- All original tags and packaging must be included
- Return shipping costs are the responsibility of the customer
Return process
- Request a return by contacting us at info@audreybelle.com.co
- Once approved, you will receive return instructions
- Ship the item back using a trackable shipping method
Refunds
Once your return has been received and inspected, your refund will be processed to the original payment method within 7–14 business days.
Important information
- We are not responsible for lost or delayed return shipments
- Please ensure your shipping details are correct before placing an order
- Returns sent without prior approval may not be accepted
Contact
For any questions regarding returns, please contact us at info@audreybelle.com.co